Privacy Policy

uEducateUs is a school management system. When you use our platform, your school is the Data Controller (the entity that decides how and why your data is collected). uEducateUs acts as a Data Processor operating strictly under the instruction of your school.

If you have questions about how your school configures permissions, retains records, or manages your personal information, please contact your school administration directly.

The collection, management, and security of all information on our platform is conducted strictly in accordance with the Privacy Act 1988

We require specific information related to registered users of our platform to facilitate, maintain, and secure the core functions of our school management services. When ordering, registering, or utilizing uEducateUs, you may be asked to enter personal or sensitive information required to meet school administrative needs and legal compliance under the Australian Education Act 2013.

Types of Personal and Sensitive Information Collected

To fulfill our obligations to schools, we process data across three distinct categories

1. Standard Personal & Administrative Information:

   • Account Profile Data: Names, email addresses, mailing addresses, telephone numbers, digital signatures, and official identification documentation.
   • Financial Data: Billing details, payment processing data, and school fee transaction records.
   • Government & School Identifiers: State or federal government-assigned identifiers, attendance records, and documented reasons for student absence.

2. Student Performance & Welfare Records:

   • Official academic marks, semester report cards, individualized support arrangements, and professional case notes.
   • Communication history, behaviour observations, and school incident tracking logs.

3. Highly Sensitive Legal & Health Information:

   We only process these restricted data types where a school explicitly inputs them for student safety, legal compliance, or duty of care:

   • Health & Medical: Medical conditions, management plans (e.g., anaphylaxis, asthma), and formal mental health diagnoses for students, staff, or parents.
   • Legal & Custodial: Court-issued protection orders, legal custody arrangements, informal care structures, and out-of-home care status.
   • Background & Beliefs: Racial or ethnic origin, or religious beliefs and affiliations, where relevant to school records or funding requirements.
   • Well-being: Sensitive social, emotional, or mental health and well-being information.

De-Identified Analytics and Technical Data

From time to time, we automatically collect de-identified technical information via our website and applications for system optimization, security monitoring, and analytics purposes. This data cannot be used to identify individuals and includes:

• Web browser type, version, and language configuration.
• Operating system type and version.
• Specific pages viewed within our website or web applications.
• Page access times and platform loading speeds.
• Referring website addresses.

How We Use Your Information

We process your data strictly to fulfill our contractual obligations to your school. This includes:

• Operating, maintaining, and providing the features of the uEducateUs platform.
• Facilitating secure communication between schools, teachers, parents, and students.
• Generating student semester reports and managing digital signature approvals.
• Ensuring system security, preventing unauthorized access, and troubleshooting technical issues.

We never sell your data, and we never use student or parent personal information to target advertisements.

Staff and System Obligations

All uEducateUs personnel are bound by strict, legally enforceable confidentiality agreements. This ensures your personal and sensitive information is protected at all times and is accessed only for purposes to which your school has contractually agreed or as required by law.

Relevant government-legislated data transactions will be completed securely on behalf of the client and respective government bodies. All such transmissions are executed in strict accordance with government security parameters and data sharing frameworks.